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If you are in an emergency situation, CALL 911 NOW!

24 Hour Crisis Hotline

local: 479-442-9811

toll free: 877-442-9811

If you or someone you know is in a violent relationship, please call our 24 hour Crisis Hotline. Our bi-lingual staff is available to talk about your particular situation, provide emotional support, referrals to community resources, and help leaving your abuser. Staff can also help you with the most important consideration in leaving, safety planning. If you are not ready to speak with someone about your situation, please read the information we have for you on this site. When you feel ready to reach out, give us a call.

The following are some suggested tips in developing a safety plan, however, remember that you know your abuser and specific situation best, so listen to your instincts in choosing which of these may or may not be safe for you! Please call 877.442.9811 to learn more about safety planning.

Handling a Violent Incident

Victims cannot always avoid violent incidents of abuse. To increase safety a Victim can use various strategies.

  • if deciding to leave, have a plan of departure, such as which window, door, stairwell, etc
  • keep purse and keys ready for the departure
  • tell neighbors to call police if suspicious noises are heard
  • teach children to call the police, neighbor, relative
  • select a code word that the children, friend, neighbors know to call the police
  • start your own savings or checking account

Safety at Home

Prepare a safety plan and discuss the plan with your family, friends, children, or neighbors. Discuss when to call the police. There are many ways to increase safety at home. This is a dangerous time, know your escape plan.

  • change the locks and replace wooden doors with metal doors
  • install additional locks
  • install additional outside lighting
  • teach children how to use the phone to call a friend, relative, neighbor, or police.
  • stay in parts of the home that are close to an exit
  • have a bag packed in a hidden place for quick departure

Checklist of Items to Take when Leaving

  • identification for self, such as driver’s license, social security cards, passport, green card, public assistance ID, work permit, etc
  • money, credit cards, checkbook, ATM card
  • important documents, such as birth certificates, social security cards, school and vaccination records, medical records, welfare identification records, marriage/Divorce papers/Temporary Orders, Protective Order
  • clothing
  • lease/rental agreements, or house deed
  • insurance papers
  • medical records: health, life and medical records
  • house, office, car keys
  • medication/toiletries/diapers
  • address book, pictures, jewelry, small sellable objects
  • financial documents: income tax records, savings accounts, bank books, IRAs
  • children’s favorite toys and/or blankets
  • Anything that would be impossible or hard to replace should the abuser decide to destroy it.
  • If your safety is at risk, just leave. Don’t worry about getting any of these items if you are in danger.

Possible Signs of Abuse

  • Bruises in the shape of fingertips
  • Bruises that don’t seen congruent with explanations
  • Wearing heavy makeup (to conceal bruises)
  • Bruises on both sides of the body. (Accidents usually injure one side)
  • Wearing long-sleeved shirts, especially during summer
  • Slow movement as if very sore
  • Always rushing home from work/school
  • Always needing “permission” from partner before engaging in activity
  • Partner calling or visiting numerous times a day
  • Unexplained absences from a reliable worker
  • Extreme worry or concern regarding a partner’s reaction
  • Public ridicule by a partner

Ways to help someone who is being abused

Domestic violence is a serious crime, not a private family matter. There is no “typical” abuser or “typical” victim. DV happens to families of every age, every race, and income bracket. Call us at 479-442-9811 for more information

According to the Surgeon General, domestic violence is the leading cause of injury to women in the U.S.

Find a way to mention domestic violence to the victim:

  • Listen, if the victim is willing to talk
  • Share what you know about the issue
  • Give them our crisis line phone number

Helpful things to say:

  • I am worried about you.
  • I am concerned for your safety and the safety of your children.
  • Are you OK?
  • Is there anything I can do for you?
  • You are not alone.